Case Studies
Banking Sector AI Use Cases
Fraud Detection & Prevention
- Real-time detection of suspicious transactions using ML models.
- Behavioral analytics to flag anomalies (e.g., unusual logins, money transfers).
Customer Support (AI Chatbots/Voicebots)
- 24/7 support through virtual assistants.
- Handling routine queries like balance, statements, card blocking.
Credit Risk Assessment
- AI-powered credit scoring using alternative data (e.g., transaction history, mobile data).
- Enhanced underwriting for personal/business loans.
Process Automation (RPA + AI)
- Automating KYC/AML processes.
- Document verification using computer vision + NLP.
Personalized Banking & Marketing
- AI-based recommendation engines for financial products (e.g., loans, credit cards).
- Targeted campaigns based on user behavior and preferences.
Investment Advisory (Robo-Advisors)
- Portfolio recommendations based on user goals and risk profile.
- Real-time market trend analysis.
AI in Treasury & Risk Management
- Predictive models for liquidity forecasting.
- Stress testing and scenario simulation.